Building Stronger Teams Through Trauma-Informed Education

Empowering professionals to thrive, lead, and serve with compassion.

On-demand Upcoming Training Training Topics

Empower Your Staff. Protect Your Clients. Elevate Your Agency.

Trauma-informed training for organizations supporting vulnerable populations

• Equips staff to recognize trauma responses and respond with compassion
• Addresses burnout, secondary trauma, and emotional overload
• Strengthens professional boundaries while supporting agency goals
• Grounded in real-world, frontline human services experience to build safer, more effective teams

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Protect Clients

Learn how trauma impacts behavior, decision-making, and trust — and how staff can respond in ways that de-escalate rather than trigger.

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Protect Staff

Equip employees with tools to manage secondary trauma and avoid burnout.

🏢

Protect Your Agency

Reduce liability risks by ensuring staff are trained in trauma-informed best practices.

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Improve Outcomes

Trauma-informed approaches lead to stronger engagement, compliance, and program success rates.

Don't let your staff become another statistic.

Every day, dedicated professionals are leaving the field—burned out, overwhelmed, and carrying the silent weight of trauma. When your staff doesn't have the right tools, it doesn't just impact them—it affects the clients, families, and communities they serve.

You have the power to change that. By investing in training that equips your team to not only survive but thrive, you're ensuring they can show up with resilience, compassion, and strength. This isn't just about retaining staff—it's about creating a healthier workplace, delivering better outcomes, and building a culture where both your people and your mission can truly succeed.

Contact Us to Get Started

What Makes Us Different

Our unique approach sets us apart from traditional training providers

Lived Experience + Professional Expertise

Not just theory — our facilitators bring knowledge from child protection, crisis response, shelters, mental health services, and leadership roles.

Interactive & Transformational

Forget passive PowerPoints. We use scenarios, role play, and reflection to shift mindsets and build lasting skills.

Tailored for You

Training that adapts to your organization's unique needs, culture, and challenges.

Immediate Application

Tools and strategies participants can use the very next day.

Who We Serve

We provide specialized training for professionals across sectors who face emotional and psychological challenges in their work

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Human Services & Nonprofits

• Trauma-informed training for social workers, counselors, case managers, and advocates
• Addresses burnout, compassion fatigue, and secondary trauma
• Builds emotional regulation, healthy boundaries, and professional sustainability
• Supports child protection, crisis response, and community-based work
• Helps frontline professionals continue serving without emotional depletion

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Healthcare & Education

• Trauma-informed training for nurses, doctors, educators, and administrators
• Addresses burnout, secondary trauma, and high-stress, emotionally charged environments
• Builds emotional regulation, grounding skills, and professional resilience
• Supports sustained compassion, clarity, and effectiveness under pressure
• Designed for healthcare systems, schools, and learning environments where care demands are constant

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Leaders & Supervisors

• Trauma-informed training for supervisors, managers, and organizational leaders
• Supports recognition of stress, burnout, and secondary trauma in teams
• Builds skills for supportive supervision, communication, and boundary-setting
• Strengthens psychologically safe, resilient workplace cultures
• Designed for leaders responsible for sustaining staff well-being in high-demand environments

About Soulful Resilience Training

Soulful Resilience Training is a trauma-informed education provider dedicated to transforming staff, strengthening leaders, and creating cultures that thrive under pressure.

Our mission is to equip professionals with the knowledge, tools, and resilience practices needed to prevent burnout, protect mental health, and deliver services in safe, compassionate, and effective ways.

We bridge the gap between professional expertise and lived experience, offering practical, interactive, and immediately applicable training.

Learn More About Us

Team collaborating in a supportive environment

Our Training Programs

Comprehensive trauma-informed training solutions tailored to your organization's needs

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Trauma-Informed Foundations

Essential training for all staff on recognizing and responding to trauma in clients and colleagues.

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Resilience Building

Practical strategies to build personal and team resilience against burnout and compassion fatigue.

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Compassionate Leadership

Develop trauma-informed leadership skills that create psychologically safe workplace cultures.

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Organizational Transformation

Comprehensive consulting to implement trauma-informed practices across your entire organization.

What Our Clients Say

Hear from organizations that have transformed their workplace culture with our training

"Soulful Resilience Training transformed our organization. Our staff are more engaged, our leaders are more compassionate, and our workplace culture has never been healthier."

Sarah Johnson

Director, Community Health Services

"The practical tools and strategies we learned have made a tangible difference in how we support both our clients and each other. This is the most impactful training we've ever implemented."

Michael Torres

CEO, Family Support Network

"As a leader, the compassion-focused leadership training gave me the skills I needed to support my team through challenging times. Our retention rates have improved significantly."

Dr. Lisa Chen

Clinical Director, Mental Health Center

Improve Workforce Well-Being

All Training Offered Virtually

Our Virtual Training Programs

Comprehensive trauma-informed training solutions delivered virtually to organizations and individuals. Our evidence-based programs are designed to meet the unique needs of human services organizations, healthcare providers, educational institutions, and leadership teams.

Staff Training Duration Options

Choose the format that works best for your organization

90-minute sessions 2.5–4 hour workshops Full-day intensives Multi-day series

Contact Us for Details

Soulful Resilience Staff Training – Workshop

1

Foundations of Trauma-Informed Care

Understanding trauma and its impact on clients and colleagues
Core principles of trauma-informed practice in professional settings
Recognizing how lived experience informs professional practice

Virtual Session

2

Recognizing and Preventing Burnout & Compassion Fatigue

Identifying early signs of burnout in yourself and others
Strategies to prevent compassion fatigue while maintaining empathy
Balancing personal energy with professional responsibilities

Virtual Session

3

Managing Emotional Triggers from High-Stakes Cases

Recognizing triggers and stress responses in high-pressure situations
Techniques for emotional regulation and grounding in the moment
Building awareness of emotional patterns over time

Virtual Session

4

Boundaries and Separating Work from Personal Life

Understanding the importance of clear professional boundaries
Practical strategies for leaving work stress at work
Protecting personal time and energy while remaining effective

Virtual Session

5

Processing Client Setbacks

Techniques for coping with client relapses or challenging outcomes
Transforming disappointment into professional learning and resilience
Maintaining hope and motivation without emotional burnout

Virtual Session

6

Knowing Limits and Building Sustainable Self-Care

Self-assessment: recognizing personal limits and warning signs
Creating personalized self-care routines that support longevity
Integrating mind, body, and soul practices into daily life

Virtual Session

7

Interactive Practice, Reflection, and Resilience Planning

Consolidating skills learned in prior modules
Developing a personal and professional resilience plan
Reflection on growth, challenges, and actionable next steps

Virtual Session

Supervisor Training Duration Options

Choose the format that works best for your leadership team

2–4 hour sessions Half-day workshops Full-day intensives Multi-day series

Contact Us for Details

Soulful Resilience Supervisor Training – Workshop

1

Trauma-Informed Leadership Foundations

Understanding trauma and its effects on staff performance and behavior
Core principles of trauma-informed supervision
The supervisor's role in modeling resilience and emotional safety

Virtual Session

2

Supporting Staff Experiencing Burnout or Vicarious Trauma

Recognizing signs of burnout, compassion fatigue, and vicarious trauma
Effective support strategies to help staff regulate and recover
Maintaining empathy without taking on emotional burden

Virtual Session

3

Recognizing Emotional Triggers in Your Team

Identifying staff stress patterns and emotional activation points
Encouraging open communication around emotional wellbeing
Balancing accountability with compassion in high-stress situations

Virtual Session

4

Implementing Trauma-Informed Practices in Supervision

Embedding trauma-informed principles into team management
Creating safe, inclusive, and predictable supervision spaces
Coaching staff through emotionally charged conversations

Virtual Session

5

Coaching Staff Through Difficult Cases

Guiding staff in processing client setbacks and crises
Teaching resilience-building and problem-solving techniques
Supporting emotional recovery and professional growth after challenges

Virtual Session

6

Reducing Turnover and Creating Sustainable Team Cultures

Building organizational trust and psychological safety
Encouraging collaboration, recognition, and shared responsibility
Designing team systems that prevent burnout and promote retention

Virtual Session

7

Integration and Leadership Resilience Planning

Reflecting on leadership growth and team outcomes
Creating an individualized supervision and resilience plan
Sustaining trauma-informed leadership long-term

Virtual Session

Strengthen Team Resilience

On-Demand Virtual Training

Soulful Resilience Virtual Single-Topic Sessions

Flexible, focused virtual sessions designed to address specific challenges faced by staff and supervisors in high-stress environments. Each session provides practical tools and strategies that can be immediately applied in your workplace.

Foundations of Trauma-Informed Care

Duration: 60-Minute Virtual Session

Overview:

This foundational session introduces staff to trauma-informed care principles and helps them understand how trauma impacts clients and colleagues. Participants will learn to:

Understand trauma and its effects in professional settings
Apply core principles of trauma-informed practice
Recognize how lived experience informs professional practice

Interactive Features:

Scenario-based exercises to practice trauma recognition, breakout discussions for reflection and collaboration, optional live Q&A

Who It's For:

Staff, team members, and professionals looking to build a solid foundation in trauma-informed practice and enhance their ability to support clients and colleagues.

Why Choose This Session:

Entry-level, high-value content for all staff, practical exercises to apply learning immediately, on-demand option available for flexible learning

Optional Add-Ons:

Scenario worksheet
Recording access

Recognizing and Preventing Burnout & Compassion Fatigue

Duration: 60-Minute Virtual Session

Overview:

This practical session equips staff with strategies to identify and prevent burnout and compassion fatigue while maintaining empathy. Participants will learn to:

Recognize early signs of burnout in themselves and others
Apply strategies to prevent compassion fatigue
Balance personal energy with professional responsibilities

Interactive Features:

Reflection prompts to deepen personal insight, group discussions on real-world cases, optional live Q&A

Who It's For:

Staff, team members, and professionals seeking practical strategies to maintain well-being and support colleagues in high-stress environments.

Optional Add-Ons:

Reflection worksheet
Recording access

Managing Emotional Triggers from High-Stakes Cases

Duration: 60-Minute Virtual Session

Overview:

This session equips staff to recognize and manage emotional triggers in high-pressure situations. Participants will learn to:

Identify triggers and stress responses in high-stakes scenarios
Apply techniques for emotional regulation and grounding in the moment
Build awareness of emotional patterns over time

Interactive Features:

Guided grounding exercises, scenario-based practice, optional live Q&A

Who It's For:

Staff, team members, and professionals seeking practical strategies to manage emotional stress and maintain resilience in high-pressure situations.

Optional Add-Ons:

Guided exercises worksheet
Recording access

Boundaries and Separating Work from Personal Life

Duration: 60-Minute Virtual Session

Overview:

This practical session helps staff establish clear professional boundaries and protect personal time while remaining effective at work. Participants will learn to:

Understand the importance of professional boundaries
Apply practical strategies for leaving work stress at work
Protect personal time and energy while maintaining productivity

Interactive Features:

Breakout discussions for peer learning, exercises on boundary-setting, optional live Q&A

Who It's For:

Staff, team members, and professionals seeking strategies to maintain work-life balance, prevent burnout, and enhance long-term resilience.

Optional Add-Ons:

Boundary-setting exercises worksheet
Recording access

Processing Client Setbacks

Duration: 60-Minute Virtual Session

Overview:

This session helps staff navigate the emotional challenges of client relapses or difficult outcomes while maintaining professional motivation and compassion. Participants will learn to:

Cope with client setbacks and emotionally taxing situations
Transform disappointment into opportunities for growth and resilience
Maintain hope and motivation without experiencing emotional burnout

Interactive Features:

Case study analysis for real-world application, reflection prompts to deepen personal and professional insight, optional live Q&A

Who It's For:

Staff, team members, and professionals who regularly support clients and want to build emotional resilience, reduce burnout, and sustain long-term effectiveness.

Optional Add-Ons:

Case study reflection worksheet
Recording access

Knowing Limits and Building Sustainable Self-Care

Duration: 60-Minute Virtual Session

Overview:

This empowering session helps staff identify personal limits and build sustainable self-care practices that support long-term well-being and professional effectiveness. Participants will learn to:

Recognize early warning signs of stress and burnout
Create personalized self-care routines that promote balance and longevity
Integrate mind, body, and soul practices into everyday life

Interactive Features:

Guided self-care planning, reflection exercises for personal growth, optional live Q&A

Who It's For:

Staff, team members, and professionals seeking to strengthen their self-awareness, build healthier boundaries, and maintain energy and focus in demanding work environments.

Optional Add-Ons:

Self-care planning worksheet
Recording access

Interactive Practice, Reflection, and Resilience Planning

Duration: 75 to 90-Minute Virtual Session

What It Covers:

Consolidating skills learned in prior modules
Developing a personal and professional resilience plan
Reflection on growth, challenges, and actionable next steps

Interactive Features:

Breakouts, scenario practice, guided reflection, resilience plan creation

Optional Add-Ons:

Digital Reflection Workbook
Extended Group Coaching Debrief (30 minutes)
Team Resilience Plan Review with PJ Jones (30-minute follow-up)

Trauma-Informed Leadership Foundations

Duration: 60-Minute Virtual Session

Overview:

Build stronger, more resilient teams with a focused, practical session on trauma-informed supervision. This module equips supervisors with the knowledge and tools to:

Understand trauma and its effects on staff performance and behavior
Apply core principles of trauma-informed supervision
Model resilience and emotional safety in leadership

Interactive Features:

Scenario exercises to practice real-world applications, reflection prompts and discussion opportunities, optional live Q&A

Who It's For:

Supervisors, managers, and team leads looking for practical strategies to support staff and foster a healthy, resilient work environment.

Why Choose This Session:

Concise, high-impact training you can fit into your workday, practical strategies supervisors can apply immediately, on-demand option available for flexible learning

Optional Add-Ons:

Recording + worksheet package
Session recording access for future staff

Supporting Staff Experiencing Burnout or Vicarious Trauma

Duration: 60-Minute Virtual Session

Overview:

This high-impact session equips supervisors with practical strategies to recognize, respond to, and prevent burnout and vicarious trauma among staff. Participants will learn to:

Identify signs of burnout, compassion fatigue, and vicarious trauma
Apply effective support strategies to help staff regulate and recover
Maintain empathy while protecting their own emotional well-being

Interactive Features:

Case-based scenarios for realistic, hands-on practice, group reflection exercises to reinforce learning, optional live Q&A

Who It's For:

Supervisors, managers, and team leads seeking practical tools to support staff wellness while fostering a resilient work environment.

Why Choose This Session:

High-value, specialized content with immediate workplace impact, concise, practical strategies supervisors can apply right away, on-demand option available for flexible learning

Optional Add-Ons:

Participant reflection worksheet
Session recording access for future staff

Recognizing Emotional Triggers in Your Team

Duration: 60-Minute Virtual Session

Overview:

This practical session helps supervisors identify and respond to emotional activation points within their teams. Participants will learn to:

Recognize staff stress patterns and emotional triggers
Encourage open communication around emotional well-being
Balancing accountability with compassion in high-stress situations

Interactive Features:

Scenario exercises for real-world application, group discussions to reinforce learning, optional live Q&A

Who It's For:

Supervisors, managers, and team leads who want to foster emotionally intelligent teams and create a supportive workplace culture.

Why Choose This Session:

Practical strategies that supervisors can apply immediately, focused on improving team dynamics and emotional awareness, on-demand option available for flexible learning

Optional Add-Ons:

Participant reflection worksheet
Session recording access for future staff

Implementing Trauma-Informed Practices in Supervision

Duration: 60-Minute Virtual Session

Overview:

This advanced session helps supervisors embed trauma-informed principles into their daily management practices. Participants will learn to:

Integrate trauma-informed practices into team management
Create safe, inclusive, and predictable supervision spaces
Coach staff effectively through emotionally charged conversations

Interactive Features:

Breakout strategy discussions for collaborative problem-solving, role-play exercises to practice real-world scenarios, optional live Q&A

Who It's For:

Supervisors, managers, and team leads seeking advanced strategies to support staff well-being and foster a resilient, trauma-informed workplace culture.

Why Choose This Session:

Premium, high-impact content designed for practical application, engaging, interactive exercises to reinforce learning, on-demand option available for flexible scheduling

Optional Add-Ons:

Participant strategy worksheet
Session recording access for future staff

Coaching Staff Through Difficult Cases

Duration: 60-Minute Virtual Session

Overview:

This advanced session equips supervisors with strategies to guide staff through challenging client cases and emotionally taxing situations. Participants will learn to:

Support staff in processing client setbacks and crises
Teach resilience-building and problem-solving techniques
Facilitate emotional recovery and professional growth after challenging cases

Interactive Features:

Case study coaching practice for hands-on learning, breakout debriefs to reinforce strategies and reflection, optional live Q&A

Who It's For:

Supervisors, managers, and team leads seeking advanced coaching skills to support staff in high-stress, emotionally charged scenarios while fostering a resilient team culture.

Why Choose This Session:

Premium, high-impact training for practical supervisory application, interactive exercises to enhance real-world skills, on-demand option available for flexible learning

Optional Add-Ons:

Coaching practice worksheet
Session recording access for future staff

Reducing Turnover and Creating Sustainable Team Cultures

Duration: 60-Minute Virtual Session

Overview:

This strategic session equips supervisors with tools to build sustainable, high-functioning teams. Participants will learn to:

Foster organizational trust and psychological safety
Encouraging collaboration, recognition, and shared responsibility
Designing team systems that prevent burnout and promote retention

Interactive Features:

Team action planning for practical implementation, strategy workshops to create actionable next steps, optional live Q&A

Who It's For:

Supervisors, managers, and team leads who want to create resilient, high-performing teams and reduce turnover through proactive leadership and team systems.

Why Choose This Session:

Focuses on long-term team sustainability and retention, practical strategies that can be applied immediately, on-demand option available for flexible learning

Optional Add-Ons:

Team action planning worksheet
Session recording access

Integration and Leadership Resilience Planning

Duration: 60-Minute Virtual Session

Overview:

This capstone session helps supervisors reflect on their growth and create a sustainable plan for trauma-informed leadership. Participants will learn to:

Reflect on leadership growth and team outcomes
Develop an individualized supervision and resilience plan
Sustain trauma-informed leadership practices over the long term

Interactive Features:

Guided reflection to deepen learning, team action planning for practical application, optional live Q&A

Who It's For:

Supervisors, managers, and team leads looking to integrate prior learning, solidify leadership strategies, and create long-term plans to support their teams effectively.

Why Choose This Session:

Capstone module that consolidates learning and produces actionable leadership strategies, practical, reflective exercises with immediate application, on-demand option available for flexible learning

Optional Add-Ons:

Individualized resilience plan template
Session recording access

Improve Workforce Well-Being

📅 Upcoming Trainings | March 2026

1. Foundations of Trauma-Informed Care

For All Staff | Virtual | March 2026

Equip your team with essential knowledge of how trauma impacts professional settings. This foundational training helps participants recognize trauma responses in clients and colleagues and apply trauma-informed principles with confidence and care.

What You'll Cover:

✔ Understanding the effects of trauma in workplace dynamics
✔ Core trauma-informed practice principles
✔ Practical strategies for supporting colleagues and clients

Interactive exercises and real-world scenarios ensure tools can be applied immediately.

2. Resilience Building Series | Preventing Burnout & Compassion Fatigue

For Staff | Virtual | March 2026

This training strengthens personal and team resilience by helping professionals identify early signs of burnout and apply strategies that protect well-being while maintaining empathy.

What You'll Gain:

✔ Skills to recognize and manage burnout and compassion fatigue
✔ Tools for emotional regulation
✔ Practices for grounding and stress recovery

Participants leave with coping practices grounded in lived experience and trauma-informed care.

3. Boundaries & Sustainable Self-Care

For Teams & Individuals | Virtual | March 2026

This session supports professionals in establishing healthy boundaries and building self-care routines that support long-term resilience without sacrificing productivity.

Core Focus Areas:

✔ Understanding the importance of professional boundaries
✔ Practical strategies for separating work stress from personal life
✔ Sustainable self-care practices for long-term wellness

Interactive reflection and discussion make this session experiential and grounding.

4. Trauma-Informed Leadership Foundations

For Supervisors & Leaders | Virtual | March 2026

Designed for leaders facing unique pressures, this training equips supervisors with trauma-informed tools to support teams and foster psychologically safe work environments.

Participants Will Learn:

✔ Trauma-informed supervision principles
✔ Strategies for recognizing and responding to burnout
✔ Ways to model and reinforce resilience within teams

Includes role-play and leadership reflection exercises.

5. Interactive Resilience Practice & Planning Workshop

For All Professionals | Virtual | March 2026

This session focuses on integrating resilience tools, developing personal and professional resilience plans, and practicing techniques through real-world scenarios. Participants leave with a written resilience strategy they can immediately use.

Contact Us to Register or Learn More

Strengthen Team Resilience

Free Resources

Tools, guides, and materials to support your trauma-informed journey

Downloadable Guides

Comprehensive guides to implement trauma-informed practices in your organization.

Coming Soon

Worksheets & Tools

Practical worksheets and assessment tools for personal and team resilience.

Coming Soon

Blog

Articles and insights on trauma-informed care, resilience, and organizational wellness from our experts.

Coming Soon

Books & Manuals

Comprehensive resources for deepening your understanding of trauma-informed approaches and practices.

Coming Soon

Podcast

Conversations with experts on creating compassionate, resilient organizations and teams.

Coming Soon

Improve Workforce Well-Being

About Soulful Resilience Training

Transforming staff, strengthening leaders, and creating cultures that thrive under pressure

Our Core Values

The foundation of everything we do at Soulful Resilience Training

Our Mission

Our mission at Soulful Resilience Training is to provide trauma-informed education that goes beyond awareness and sparks real transformation. We are committed to equipping staff, leaders, and organizations with the knowledge, tools, and resilience practices they need to prevent burnout, protect mental health, and deliver services in ways that are safe, compassionate, and effective.

Our Vision

Our vision is a world where resilience is woven into the fabric of every workplace culture. We aim to create environments where staff feel supported, leaders are equipped to guide with empathy and accountability, and organizations thrive even under the weight of high-stress, high-stakes work. By embedding trauma-informed practices into every level of service, we envision healthier teams, stronger outcomes, and communities that flourish.

Our Purpose

The purpose of our work is to bridge the gap between professional expertise and lived experience. We understand the toll that trauma—direct or secondary—can take on individuals and organizations. That's why our training is designed to be practical, interactive, and immediately applicable. We help professionals not only recognize the impact of trauma but also learn how to respond in ways that sustain their own wellbeing while strengthening the communities they serve.

About Soulful Resilience Training

I created Soulful Resilience Training because I know firsthand what it feels like to be overwhelmed, burnt out, and without hope. I've worked as a case manager in mental health agencies, homeless shelters, government organizations, and as a career case manager. I've seen how challenging this work can be and how easy it is to feel like you're drowning.

I've experienced the frustration of clients I couldn't help no matter how hard we tried, clients who wanted results without doing the work, and clients who were difficult to engage. I've also felt the burden of unsupportive leadership and, later, the challenges of being a supervisor without the tools to help my team process struggles.

I've also been on the other side of the desk—as a client who felt invisible, hopeless, and trapped in trauma. That experience is part of why I entered this field, but I quickly realized how systems and red tape can make helping others feel impossible. Eventually, I experienced burnout and mental health struggles, compounded by trauma and career challenges.

Soulful Resilience Training was born from my journey to learn the tools and techniques I wish I had been taught in the field. I believe that while this work is challenging, it is possible to do it well—and sustainably. When staff are supported and equipped with practical tools, they can not only prevent burnout but also create better outcomes for the clients they serve. This program is designed to help staff thrive, even in the most demanding environments.

What Makes Us Different

Grounded in Experience, Guided by Expertise

Our facilitators don't just teach theory — they've served on the frontlines of child protection, crisis response, mental health care, and leadership. Every lesson comes from real-world experience and proven strategies that work.

Engaging, Not Exhausting

We don't do passive PowerPoints. Our sessions are hands-on, using real scenarios, reflection, and role play to spark genuine insight and lasting growth.

Customized to Fit Your Organization

No two workplaces are alike. We tailor each training to your agency's unique culture, challenges, and goals — ensuring it feels relevant and practical.

Action You Can Use Immediately

Participants leave with ready-to-implement tools they can apply the very next day — turning knowledge into confident, trauma-informed practice.

Our Founder & CEO

The visionary behind Soulful Resilience Training

PJ Jones

Founder & CEO

With over 20 years of experience in human services, mental health, and leadership, PJ brings a unique combination of professional expertise and lived experience to every training session. Her journey through burnout and recovery inspired the creation of Soulful Resilience Training.

Strengthen Team Resilience

Contact Us

Get in touch to discuss your organization's training needs